Return & Exchange Policy
At PURE, we want you to be stoked with your purchase, but if you’re not 100% happy, we’ve got you covered.
Returns:
You have 30 days from the date of delivery to return your items. To be eligible for a return, the item must be unworn, unwashed, and with tags still attached. If your item meets these conditions, we’ll process a return and refund your card.
Exchanges:
Not the right fit? No problem. You can exchange your item for a different size or style. Just make sure it’s in new, unused condition, and we’ll get the swap sorted.
Shipping Costs:
You’ll be responsible for the return shipping unless we made a mistake with your order. If there was an error on our part (wrong size, damaged goods, etc.), we’ll cover the return shipping.
We want you to feel taken care of, and we strive to make returns and exchanges as smooth as possible. If you have any questions or need help with your return, reach out to us and we’ll sort it out.